Point-of-care and rapid-response laboratories run a different kind of operation than a research bench: the same lab may process occupational drug screens, relationship and paternity testing, and physician-ordered point-of-care panels — often for employers, nursing homes, trucking companies, and ordering physicians, all in the same day. LabLynx's all-in-one POCT platform gives a growing lab a single, fully integrated system to manage that diversity of sample types, client relationships, and reporting needs from day one — built as one solution, not assembled from separate applications.
Rather than stitching together a notebook, a client-facing portal, and an instrument integration layer from separate vendors, this platform combines templated, browser-based documentation, a dedicated multi-audience client portal, and built-in lab connectivity into one seamless system — with a licensing model built to scale in users and testing volume without cost surprises.
Design a requisition and sample template for each test type and audience without writing any code. Every entry is time-stamped and version controlled for consistent, reproducible documentation across every contract.
The built-in client portal gives every ordering organization its own restricted view of its data.
Fully browser-based for mobile access, with QR/barcode label generation and scanning so phlebotomists and couriers track samples accurately from collection through reporting.
| Requirement | How It's Handled |
|---|---|
| One platform for POCT, drug testing & relationship testing | The platform is template-driven and browser-based — your team designs a requisition/sample template for each test type and audience (employer, physician, individual) without any coding. |
| HIPAA compliance | LabLynx executes a signed HIPAA Business Associate Agreement for clinical deployments processing protected health information, backed by encryption in transit and at rest, role-based access, and an immutable audit log. |
| Multi-audience client portal | A built-in client portal provides a dedicated Physician/Provider Portal experience — permissions restrict each ordering organization to its own data, with secure in-portal messaging and notifications for overdue samples or provider questions. |
| Scalable Platform without per-seat cost | The platform is licensed with unlimited users under a flat monthly subscription per server, so adding phlebotomists, providers, or reviewers doesn't change your cost. |
| Reference lab & hospital system connectivity | Built-in lab connectivity provides HL7/ASTM-based integration for bidirectional result transmission with reference labs and clinical analyzers, with file-based HL7 order and result import/export available where a partner delivers files rather than an API. |
| Mobile phlebotomist & courier workflows | The platform is fully browser-based for mobile access, with QR/barcode label generation and scanning for accurate sample tracking from point of collection through the lab. |
| Per-sample & grouped/contract reporting | Every sample record rolls up to configurable grouped reporting for contracts like nursing homes or employer panels, with exportable PDF reports and full revision history. |
| Getting results to Medical Review Officers | Results can be delivered to MROs through HL7 export or secure portal-based file sharing. |
Every entry is time-stamped and version controlled, preserving original data while enabling iterative updates. Templates keep documentation consistent across every phlebotomist, shift, and contract — without a developer in the loop when a new test panel or client format is needed.
Most POCT labs run on LabLynx's secure, GxP-validated cloud hosting environment, included as part of the all-in-one platform. Labs that require on-premises, client-hosted infrastructure can instead deploy the same platform within their own network.
Separate, role-appropriate portal views for ordering physicians, employers and facilities, and patients.
View Details →Barcode-driven specimen intake with chain-of-custody capture and automated pre-registration.
View Details →Bidirectional connectivity to POC analyzers and reference-lab instrumentation, with rules-based autoverification.
View Details →Per-sample and grouped/contract-level reporting with real-time dashboards for turnaround time and volume.
View Details →DOT/SAMHSA-compliant custody workflows paired with HIPAA safeguards and CLIA documentation.
View Details →Non-negative drug-test results route automatically to the assigned MRO for review and verification.
View Details →Client-specific pricing tiers and grouped invoicing for employers, trucking companies, and nursing homes.
View Details →A field-capable mobile experience for phlebotomists and couriers to log collection and custody events.
View Details →Results reach the right destination automatically, with critical-value and STAT alerting built in.
View Details →Configurable QC rule enforcement and lot tracking alongside proficiency-testing program management.
View Details →Recurring testing programs are configured once and generate their expected samples automatically.
View Details →Standard HL7/ASTM interfaces keep referred-out testing part of one continuous, traceable record.
View Details →Every audience that touches a result — the ordering physician, the employer or facility that requested the test, and the patient it belongs to — gets its own portal view, scoped to exactly what that audience needs to see. There's no separate system to license, host, or keep in sync with the LIS.
| Portal | Primary Audience | Key Actions | Access Scope |
|---|---|---|---|
| Physician Portal | Ordering physicians & clinical staff | Place orders, view results, download reports | Own patients only |
| Employer/Facility Portal | Employers, nursing homes, trucking companies | Submit requisitions, track program status, run contract reports | Own testing program only |
| Patient Portal | Individual patients | View own results, download documents | Own records only |
Scoping each portal to a single audience keeps the platform aligned with HIPAA's minimum-necessary standard by design — a physician never sees another practice's patients, and an employer never sees another employer's results, without anyone having to configure that restriction manually.
Specimens are logged into the system the moment they're collected — not later at a desk. Barcode-driven intake, chain-of-custody capture, and automated pre-registration from client-submitted orders mean front-desk and collection staff spend their time on samples, not re-keying paperwork.
| Step | Who | System Action |
|---|---|---|
| 1. Collection | Phlebotomist / field staff | Barcode label printed and applied at point of collection |
| 2. Scan-in | Front-desk or lab receiving | Barcode scanned, custody record time-stamped automatically |
| 3. Verification | System | Requisition matched against portal-submitted or pre-registered order |
| 4. Routing | System | Sample routed to correct test queue or instrument worklist |
Accessioning supports both 1D and 2D barcode formats out of the box, so labs can match whatever label stock and scanner hardware they already use without a separate integration project.
Point-of-care analyzers and reference-lab instrumentation connect directly to the platform — results flow in both directions without a technician re-typing a single value. Rules-based autoverification releases routine, in-range results automatically and reserves manual review for genuine exceptions.
| Mode | Description | Best For |
|---|---|---|
| Direct bidirectional | Orders sent to the instrument, results returned automatically | High-volume analyzers with native interface support |
| Unidirectional | Results captured automatically; orders entered manually | Older or lower-cost instruments |
| Manual bulk entry | Spreadsheet-style bulk upload for non-interfaced instruments | Legacy equipment without an electronic interface |
Autoverification rule sets are configured and validated per method before go-live, and every automatic release is logged with the rule that triggered it — so an audit can trace exactly why a result went out without manual review.
Per-sample reports and grouped/contract-level reports live side by side in the same platform, backed by real-time dashboards for turnaround time, sample volume, and pending work across every client and testing program the lab runs.
| Report | Audience | Frequency |
|---|---|---|
| Per-sample result report | Ordering physician / patient | On completion |
| Contract summary report | Employer / facility account | Daily, weekly, or monthly |
| Turnaround-time dashboard | Lab management | Real-time |
| Regulatory/EDD export | State or program reporting recipient | Per program requirement |
Scheduled report delivery can be configured per client, so a large employer account receives its weekly contract summary automatically without lab staff having to remember to generate and send it.
DOT/SAMHSA-compliant custody workflows run from collection through final disposition, paired with HIPAA safeguards and the CLIA documentation an accreditation audit expects to see — all captured as part of normal workflow, not a parallel paperwork process.
| Standard | Applies To | Platform Support |
|---|---|---|
| DOT / SAMHSA CCF | Regulated drug testing | Digital custody-and-control form workflow |
| HIPAA | All patient-related data | Role-based access, encryption, audit logging |
| CLIA | Clinical testing accuracy & documentation | Method validation and QC documentation linkage |
Every custody transfer, signature, and access event is time-stamped and retained automatically, so producing an audit trail for a specific sample or case is a lookup, not a reconstruction project.
Non-negative drug-test results route automatically to the assigned MRO for review and verification. The outcome flows back into the record before a final report is ever released, so a non-negative result never reaches a client without the required clinical review.
| Stage | Trigger | Outcome |
|---|---|---|
| Result flagged | Non-negative screening or confirmation result | Case created in MRO queue |
| Review | MRO opens case | Clinical review of result and donor history |
| Verification | MRO completes review | Verified positive, negative, or cancelled outcome recorded |
| Release | Verification recorded | Final report released to employer/client |
Routing rules can be configured per client contract, so different employer programs can be assigned to different MROs without any change to how results are generated upstream.
Client-specific pricing tiers and grouped invoicing let one lab serve employers, trucking companies, and nursing homes side by side — each with account-level reporting matched to their own contract terms, without separate billing systems for each client type.
| Client Type | Typical Billing Model | Reporting Cadence |
|---|---|---|
| Employer (drug screening) | Per-test with volume tiers | Monthly summary |
| Trucking company | Contracted flat rate per driver program | Quarterly |
| Nursing home / facility | Per-panel with facility account billing | Weekly |
Volume discount tiers apply automatically once a client crosses a contracted threshold, so pricing stays accurate without a manual adjustment at invoicing time.
A field-capable mobile experience lets phlebotomists and couriers log collection events, custody transfers, and real-time location without returning to a desktop workstation — keeping the record current the moment something happens in the field.
| Capability | Field Role | Data Captured |
|---|---|---|
| Collection logging | Phlebotomist | Time, location, sample ID, signature |
| Custody transfer | Courier | Handoff time, location, recipient signature |
| Offline capture | Any field role | Queued locally, synced on reconnect |
Offline mode matters most for rural collection routes and facility visits with unreliable connectivity — entries queue locally and sync automatically the moment a signal is available again.
Results reach the right destination automatically — fax, email, or direct EHR integration — with critical-value and STAT alerting built in, so an urgent result never waits for someone to check a queue.
| Channel | Typical Use | Confirmation |
|---|---|---|
| Direct EHR interface | Hospital-affiliated ordering physicians | Interface acknowledgment logged |
| Secure email | Independent physicians, employers | Delivery & open tracking |
| Fax | Practices without electronic interfaces | Transmission confirmation logged |
Critical values follow a defined escalation timeline — if the primary contact isn't reached within the configured window, the alert automatically escalates to a backup contact.
Configurable QC rule enforcement and reagent/control lot tracking work alongside built-in proficiency-testing program management to keep every testing site audit-ready, without a separate spreadsheet-based QC log to maintain.
| Rule Type | Purpose | Example |
|---|---|---|
| Range check | Flag results outside an expected range | 1-2s / 1-3s Westgard rules |
| Trend check | Detect gradual drift across runs | 4-1s / 10x rules |
| Lot verification | Confirm control lot is current and valid | Expired-lot block at point of use |
Standard Westgard multi-rule sets are available out of the box, and can be tuned per method once a lab has enough historical QC data to justify adjusting default thresholds.
Recurring testing programs — a periodic employer drug-screening panel, for example — are configured once and generate their expected samples automatically on schedule, without staff manually re-creating the same order every cycle.
| Program Type | Cadence | Trigger |
|---|---|---|
| Employer drug-screening panel | Random / quarterly | Auto-generated sample pre-registration |
| DOT-regulated driver testing | Random pool selection | Scheduled selection event |
| Facility environmental panel | Monthly | Calendar-based reminder & sample generation |
Employer drug-screening cadences can combine a fixed schedule with a random-selection pool in the same program, matching how most DOT-regulated testing programs are actually structured.
Standard HL7/ASTM interfaces connect the platform to large reference laboratories and hospital LIS platforms, so referred-out testing and results stay part of one continuous, traceable record instead of a disconnected side process.
| Connection | Direction | Use Case |
|---|---|---|
| Reference lab interface | Bidirectional | Send-out testing and result return |
| Hospital LIS bridge | Bidirectional | Shared patient and result records across systems |
| EHR interface | Outbound results | Direct delivery to hospital-affiliated physicians |
Every new reference lab or hospital interface goes through a documented validation and test-message process before go-live, confirming that referred-out results reconcile correctly against the originating order.
Lab staff get a real-time view of active samples, statuses, and the patient list for each connected client facility.
Patient selection, provider name/ID, priority, tests, sample types, collection date/time, collector name, and notes mirror directly into the lab record the moment a requisition is submitted.
Completed results attach as downloadable files and propagate back to the portal automatically, so ordering providers aren't waiting on email.
A commenting feature lets your lab and ordering providers exchange messages directly on a sample — flagging a needed recollection or giving an ETA — visible in the patient file with full reply history.
Admins can create phlebotomist-specific profiles and team views, so field staff see only what they need while admins retain the full picture.
Every part of the platform can be branded with your lab's own logo and colors, presenting a single, consistent experience to every client type you serve.
As a POCT lab adds contracted facilities, patient records can be exported and imported when a patient moves between locations, and LabLynx supports multiple implementation patterns — separate client instances per facility, or multiple locations tracked within a single team — so the platform can match how your lab actually operates. For reference labs or hospital systems with a less common LIS interface, LabLynx's integration team will work with you to confirm the right connection method, whether HL7 API or file-based exchange, before implementation begins.
If the system ever goes down, LabLynx's emergency support process starts with a ticket through our emergency support channel, with an internal all-hands alert and typical initial contact within about five minutes. Because lab operations can't simply pause during an outage, we recommend building a HIPAA-compliant backup SOP into your procedures — for example, keeping offline, printable requisition forms on hand so collection can continue and be entered into the system once it's back online.
LabLynx executes a signed HIPAA Business Associate Agreement for clinical deployments of the platform where protected health information is processed. Every deployment is backed by encryption in transit and at rest, role-based access controls, and an immutable audit log across the entire system.
Admins assign user or admin roles with different permission levels, ensuring each team member and client organization has appropriate access to requisitions, results, and messaging — with nothing visible outside its own facility or account.
The platform offers a RESTful API for integration with other digital tools, reference lab systems, and hospital LIS platforms. Labs with specialized needs can tailor workflows further with custom templates and scripts.
Every deployment runs on LabLynx's secure, GxP-validated cloud hosting environment, built directly into the solution — with AI-powered laboratory intelligence and automation available as a native capability, so your lab doesn't need to stitch together a separate AI layer.
A LabLynx implementation team works with your lab to configure requisition templates, connect reference labs and hospital systems, and brand every part of the platform to your organization before go-live. Training covers lab staff, admins, and field collection roles, with ongoing support available after launch.
Whether you're standing up a new point-of-care lab or replacing spreadsheets and paper requisitions with a real platform, this all-in-one system gives you template-driven documentation, a multi-audience client portal, and built-in reference lab connectivity — one fully integrated solution, under one flat, unlimited-user subscription that scales with your testing volume, not your headcount.
sales@lablynx.com | 866-LabLynxLabLynx has been building laboratory informatics solutions since 1997. For a new or growing POCT lab, that means a platform that's already proven across occupational health, relationship testing, and clinical diagnostics — without the five- and six-figure annual costs of many competitors, and without giving up the compliance backbone a growing lab needs as it takes on more contracts. Ask your LabLynx representative for a live walkthrough and a formal, itemized quote for your lab's specific testing mix.